2025.06.06
News
Frequently Asked Questions (FAQs) about JUNGLIA Okinawa
Thank you for choosing Oriental Hotel Okinawa Resort & Spa. We are an official Partner Hotel for JUNGLIA Okinawa. The following are a few FAQs about JUNGLIA which opens July 2025.
GENERAL
Q: Can you tell me about JUNGLIA Okinawa?
Q: Are there any benefits to JUNGLIA as a partner hotel?
Details
A: It is a theme park set in an immersive natural environment which opens July 2025. For details, please see their official website: JUNGLIA Okinawa websiteQ: Are there any benefits to JUNGLIA as a partner hotel?
Details
A: We have the rights to sell an Accommodation Plan with guaranteed admission ticket purchase. We will also be operating a shuttle bus (paid service) exclusively for hotel guests. More detailed information will be available later.ACCESS
Q: How can I get to JUNGLIA Okinawa from the hotel?
In addition, we plan to operate a shuttle bus (paid service) exclusively for hotel guests. More detailed information will be available later.
Q: Is there a shuttle bus from the hotel to the park?
Q: Is there a possibility that I will not be able to board on the day of travel?
Q: What transportation besides the shuttle bus will be available?
Details
A: It is about 30 minutes (21.8km) by car from the hotel via Route 58. For information about parking lots in and around JUNGLIA, please see their official website: JUNGLIA Okinawa access pageIn addition, we plan to operate a shuttle bus (paid service) exclusively for hotel guests. More detailed information will be available later.
Q: Is there a shuttle bus from the hotel to the park?
Details
A: We plan to operate a shuttle bus (paid service) exclusively for hotel guests. More detailed information will be available later.Q: Is there a possibility that I will not be able to board on the day of travel?
Details
A: There is a limited number of departures each day and a limited number of seats on the bus. More detailed information will be available later.Q: What transportation besides the shuttle bus will be available?
Details
A: Other transportation will be private cars and taxis. For information about parking lots in and around JUNGLIA, please see their official website: JUNGLIA Okinawa access pageACCOMMODATION PLAN
Q: What is the Accommodation Plan with guaranteed admission ticket purchase?
Q: The Accommodation Plan with guaranteed admission ticket purchase is displayed as having no vacancies. Does this mean that the hotel is fully booked?
Q: If I do not purchase the park admission ticket, can I get a refund for the difference?
Q: Are there any accommodation plans that include admission tickets for 2 nights or more?
Q: Can I purchase a guaranteed admission ticket for my child with the Accommodation Plan with guaranteed admission ticket purchase?
Q: Are there any accommodation plans that include both the adventure park ticket and the spa ticket?
Q: I live overseas. Is it possible for me to purchase the Accommodation Plan with guaranteed admission ticket purchase?
Q: Are there any accommodation plans with admission ticket purchase for groups?
Details
A: This accommodation plan includes the benefit of purchasing a guaranteed admission ticket which is only available at official Partner Hotels. You will need to purchase the ticket at the front desk in addition to paying the accommodation fee. Please see details on the special JUNGLIA page on our website: Oriental Hotel Okinawa Resort & Spa JUNGLIA webpageQ: The Accommodation Plan with guaranteed admission ticket purchase is displayed as having no vacancies. Does this mean that the hotel is fully booked?
Details
A: The hotel may not be fully booked even though this special plan may be sold out. The accommodation plan sales period is linked to the ticket sales period of JUNGLIA Okinawa. Currently, sales are available up to three months in advance not counting the current month. (For example, in June, sales would be available until the end of September.)Q: If I do not purchase the park admission ticket, can I get a refund for the difference?
Details
A: The Accommodation Plan with guaranteed admission ticket purchase is sold separately from the admission ticket fee, so there is no difference. Even if you do not purchase the admission ticket, we cannot change your reservation to a different plan nor offer any refunds.Q: Are there any accommodation plans that include admission tickets for 2 nights or more?
Details
A: Currently, we are only offering this accommodation plan for 1 or 2 nights. If you wish to stay longer, please combine this plan with a regular accommodation plan.Q: Can I purchase a guaranteed admission ticket for my child with the Accommodation Plan with guaranteed admission ticket purchase?
Details
A: Yes. If you purchase the Accommodation Plan with guaranteed admission ticket purchase, accommodation for preschool children (ages 4-6) is free, but you will need to purchase a guaranteed admission ticket for your child to enter JUNGLIA. If you would like to purchase a child ticket (age 4-6), please inform us when you check-in.Q: Are there any accommodation plans that include both the adventure park ticket and the spa ticket?
Details
A: Currently, we are not selling the spa tickets at our hotel.Q: I live overseas. Is it possible for me to purchase the Accommodation Plan with guaranteed admission ticket purchase?
Details
A: There are different ticket prices for guests from overseas. We are sorry, but we are not currently selling the tickets for overseas guests. If you would like to purchase an admission ticket separately from your accommodation reservation, please purchase it directly from the JUNGLIA Okinawa official website: JUNGLIA Okinawa websiteQ: Are there any accommodation plans with admission ticket purchase for groups?
Details
A: We are not selling an Accommodation Plan with guaranteed admission ticket purchase for groups. For inquiries about group reservations, please contact us using the JUNGLIA Okinawa Group Form: JUNGLIA Group Contact FormGUARANTEED ADMISSION TICKET ONLY AVAILABLE WITH SPECIAL PLANS
Q: What is the guaranteed admission ticket?
Q: Where can I purchase a guaranteed admission ticket?
Q: Can I purchase a guaranteed admission ticket before check-in?
Q: Are there any discounts on the price of the guaranteed admission ticket?
Q: Is the guaranteed admission ticket for a specific date? Can the date be changed?
Q: Can I purchase the guaranteed admission ticket directly at the JUNGLIA park ticket counter?
Details
A: This ticket can only be purchased by guests who have booked the Accommodation Plan with guaranteed admission ticket purchase. This ticket allows you to enter the park even if admission restrictions are in place due to congestion, etc. This ticket does not include the spa ticket which can be purchased separately on the JUNGLIA Okinawa official website.Q: Where can I purchase a guaranteed admission ticket?
Details
A: Guests who have booked the Accommodation Plan with guaranteed admission ticket purchase can purchase park tickets at the front desk when they check-in. Please check the plan details at the time of booking and the reservation confirmation email after booking for the date and price of the ticket available for purchase.Q: Can I purchase a guaranteed admission ticket before check-in?
Details
A: Guests who have booked the Accommodation Plan with guaranteed admission ticket purchase can purchase park tickets at the front desk before check-in time at 15:00. (Room entrance time remains 15:00.)Q: Are there any discounts on the price of the guaranteed admission ticket?
Details
A: The price of the ticket will be the same as on the JUNGLIA official website.Q: Is the guaranteed admission ticket for a specific date? Can the date be changed?
Details
A: The date for which the ticket is purchased is determined by the date of your stay. Please check the details on the reservation plan when you make your booking as well as in the confirmation email you receive after the booking. Please note that tickets cannot be canceled or reissued after purchase.Q: Can I purchase the guaranteed admission ticket directly at the JUNGLIA park ticket counter?
Details
A: The guaranteed admission ticket for this accommodation plan cannot be purchased at the park, so please make sure to purchase it at the hotel.OTHER QUESTIONS ABOUT TICKET PURCHASE
Q: Are there any tickets for JUNGLIA Okinawa available for sale at the hotel?
Q: I have already made a reservation with a plan that does not include a guaranteed purchase admission ticket. Can I add the admission ticket to the plan I already have?
Details
A: We sell guaranteed admission tickets to guests who have made reservations with the Accommodation Plan with guaranteed admission ticket purchase. We recommend purchasing other tickets on the JUNGLIA Okinawa official website: JUNGLIA Okinawa websiteQ: I have already made a reservation with a plan that does not include a guaranteed purchase admission ticket. Can I add the admission ticket to the plan I already have?